Quality Builders Warranty – Updated

Beginning July 1st, 2024, a new process will be used to submit a warranty claim for homeowners who are covered by QBW Home warranty. This applies to customers who are still within their 1st and 2nd year warranty coverage period. You will no longer be able to submit Year 1 and Year 2 warranty claims thru QBW’s portal.

  • Year 1 Covers defects in workmanship and materials, as well as major structural defects, including lot grading and drainage, roofing, siding, masonry, concrete, chimneys, fireplaces, windows, doors, interior walls, trim, cabinets, countertops, cooling, and heating.
  • Year 2 Covers defects in wiring, piping, and duct-work, as well as major structural defects, including lack of water supply, septic system failures, pipe leaks, and clogged drains and sewers

If you are within your 2-year warranty period, please use this form:
Under 24 Month Warranty

If you are beyond your 24th month of ownership, then please see the instructions below.
Do Not Use the above form as it will greatly delay any action taken to help you.


If it has been more than 2 years since you closed, your home is still under warranty.

Your warranty for years 3-10 covers major structural defects and claims must be submitted directly to QBW. You must submit this Major Structural Defect Information Form by certified mail to QBW to the following address. QBW can also be reached at (717)-737-2522 or warrantycomplaint@qbwc.com for questions regarding the process.

Quality Builders Warranty Corporation
3500 Market Street, Suite 204
Camp Hill, PA 17011

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