Direct Residential Communities Warranty Claim Form

If you are within your 2-year warranty period, please use the form below.
If you are beyond your 24th month of ownership, then please click here to return to the previous page.

*In the event of an emergency or an urgent matter please refer to the Emergency Service information given to you at closing. This contains the contact information for all the mechanical contractors for your home.

    Warranty Claim

    Description of defects - up to 10 items can be submitted at once.

    All warranty requests must be submitted in writing. We ask that you use this form for all your warranty service requests. Verbal requests made by telephone will not be accepted. General maintenance matters, which are the responsibility of the homeowner, will not be considered as a warrantable item. Please reference your Limited Warranty Addendum for clarification of what is covered. In the space provided below, detail the nature of the claim and please be as specific as possible. A homeowner or resident over the age of 18 must be present in the home for any needed evaluation or repair.

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